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ZipForm and Earnnest: An Essential Integration for a Client-First RE/MAX Team
Case Studies

ZipForm and Earnnest: An Essential Integration for a Client-First RE/MAX Team

Kay Borden
Senior Marketing Lead
April 3, 2025

Nestled in the vibrant real estate market of Pittsburgh, Pennsylvania, Diane McConaghy and her powerhouse team at RE/MAX Select Realty have built a reputation for client-first service and an impressive track record of successful transactions. Diane, an Associate Broker with over 12 years of experience, started her real estate journey after leaving a corporate career. What began as a solo venture quickly evolved into a dedicated team of professionals committed to simplifying the buying and selling process for their clients.

Diane’s team prioritizes building lasting relationships over closing transactions. “We focus on serving the customer versus just making a commission check,” Diane shares. “If we have to work with a client for years to find the perfect home, we will. We’re here to make sure our clients get exactly what they need.”

As her business grew, Diane recognized that manually handling earnest money deposits was slowing down transactions and adding unnecessary stress for both her and her clients. Chasing down checks, ensuring timely deposits, and coordinating with multiple parties were all bottlenecks in the homebuying process. When Earnnest was introduced to Diane’s team, she saw an immediate opportunity.

“This makes total sense,” Diane recalls after learning about Earnnest’s digital solution. “That same day, I had a deal come in and thought, ‘Why not try it out?’ Within 30 seconds, I had it all set up. I immediately told my team, ‘This is how we’re collecting earnest money from now on.’”

Diane’s team fully embraced Earnnest’s integration with Lone Wolf Transactions (zipForm Edition), a platform they had already been using for over a decade. The workflow allowed her team to initiate and track earnest money payments directly within their existing system.

“Earnnest’s integration with zipForm makes our process incredibly efficient,” Diane explains. “We can send a payment request within minutes of an offer being accepted. Most of the time, the buyer submits their earnest money within 30 minutes, and the funds are deposited into our brokerage’s account within the hour.”

The pre-filled request feature within zipForm ensures accuracy and minimizes manual entry, making it easy for her team to process transactions without delays. The team also utilizes Earnnest’s automated receipts for compliance. Adding additional recipients, such as lenders, settlement companies, and other agents, is incredibly simple—done directly within a payment request.

For Diane and her team, Earnnest has become an essential tool in their transaction process. The integration with Transactions (zipForm Edition) has simplified operations, reduced stress, and allowed them to focus on what truly matters—providing top-tier service to their clients.

Ready to experience the same efficiency? Get started today and integrate Earnnest with your system for a smoother, faster transaction process."

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ABOUT THE AUTHOR
Kay Borden